Xe77 FAQ — Your All FAQs here

No. Under xe77's rules, each person is allowed only one account. Attempting to open multiple accounts may result in all accounts being suspended and any accumulated bonuses and balances being forfeited. If you're having trouble, contact support.

on the Login page Go there and click the "Forgot Password?" link. Enter your registered email or mobile number. A reset link will be sent to your email — click it to set a new password. The link is valid for 24 hours.

Yes, email verification is required to access full account features. After registration, a verification link will be sent to your email — simply click it to activate your account. If you don't see the email, check your spam folder.

After logging in, you can update your phone number, address, and certain other details in your profile settings. To change your username or registered email, you'll need to contact support. Accounts that have completed KYC verification may require additional verification for certain changes.

Yes, the xe77 website is fully mobile-friendly. You can also use the xe77 app for faster login, including biometric login (fingerprint). To download the app, App Page here.

xe77 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Mobile banking payments are processed instantly. For full details on payments, Payment Page here.

The minimum deposit on xe77 is just ৳200 BDT. You can start with this small amount and play with your bonus right away. There is no set maximum deposit limit, though KYC verification may be required for large transactions.

Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. Requests made after midnight may be processed the following day.

First, wait 5–10 minutes and refresh the page. If your balance still hasn't updated, email support@xe77.ws with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

Yes, you can add multiple payment methods. However, for security reasons, withdrawals are generally processed through the same method used for the deposit. Additional verification may be required to withdraw via a different method.

Your first deposit after registration automatically receives a 100% welcome bonus. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus — giving you ৳2,000 to play with. For full bonus terms and conditions, on the Rewards page here.

Not directly. To withdraw bonus funds, you'll need to meet specific wagering requirements — typically 10–20x the bonus amount. Read the terms of each bonus for exact conditions, or Rewards Page here.

A percentage of your daily losses is credited back to your account as cashback the following morning. The cashback rate depends on your VIP tier. Join the VIP program to maximize your cashback. For more details, VIP page here.

Yes. Refer a friend to xe77 and once they successfully register and make their first deposit, you'll receive a referral bonus. You can find your referral link in your profile. The more friends you bring in, the more bonuses you earn.

Bonuses expire automatically if not used within the specified period. Wagering requirements must generally be met within 30 days of the bonus being credited. If you have any questions about expiry, please contact support.

xe77 offers Live Casino (baccarat, roulette, blackjack), slot machines, cricket and football betting, lottery, virtual sports, and much more — with new games added regularly. To learn about Sports Betting, Sports Page here.

Yes, xe77 supports in-play and live betting. You can place bets in real time while a match is in progress. Live odds are available across cricket, football, tennis, and more. A fast internet connection is recommended for the best experience.

Minimum bet amounts vary by game. Sports Betting generally starts from ৳50. Slots and casino games may allow even smaller wagers. Check the info section of each game for full details.

After logging in, on the Lottery page Go there, purchase your tickets, and wait for the draw results. Lottery draws are held daily and weekly. If you win, the prize is automatically credited to your account.

Refresh the page or restart your browser. Clear your browser's cache and cookies. Switch to a faster internet connection. If the issue persists, try the xe77 app — it generally offers faster loading times.

No separate application needed. VIP points start accumulating on every bet right after registration. Once you earn enough points, you'll be automatically upgraded to the next tier. To learn about all VIP benefits, VIP Page here.

Yes. VIP members enjoy higher cashback rates, faster withdrawals, a dedicated account manager, exclusive tournaments, and a special birthday bonus. Higher VIP tiers unlock even more perks.

Points may expire after 90 days of inactivity. Playing regularly keeps your points active. For the latest rules on VIP points, VIP Page here.